Better Trends respects the privacy of the customers and website users. We are committed to protecting your personal data. We have developed this privacy statement to help you understand how your personal information is used and how it is handled and maintained. 

We may also change or update our privacy statement at times to ensure the best level of safety and security of your personal data. You can check this section anytime for any updates or changes made. When you visit the website, you are giving us consent to collect and use your information as per the specifications mentioned in this privacy policy.

We Respect Your Privacy

Through this privacy statement, we want to explain the type of information that may be collected about you when you visit our website, how we will use the collected information, and under what circumstances we disclose your specifics to anybody else (i.e. third parties).

Why We Collect Visitor Information

We collect some information about you when you visit or interact with us. The information collected can be public as well as personal. The public information recorded during your visit may include IP address, domain type, browser version, service provider. This data can help us know our customers better and provide services accurately and quickly while learning how to improve your shopping experience. 

The private information we collect from you when buying or registering on our site may include, but not limited to, your first and last name, phone number, mailing address, e-mail address, credit card information. We use this type of information for product delivery, servicing requests, process payments and returns, answer your queries, and more. Please note that we use the submitted credit card information only for payment processing and do not retain it in any form. 

How We Use or Share Visitor Information

For anyone concerned about how/when/why we share our customer information with the third parties, we would like to state that we never sell, trade, rent, or re-transmit your personal or public information without your permission, except as disclosed in the privacy policy. All collected information about the visitors will be used only to fulfill their respective orders and retained in the hard copy or database form for invoice generation purposes. 

Please note that whenever you provide any personal information, we use that information only while complying with all the laws concerning the protection of personal data. Sometimes, we also need to provide the collected information in reply to judicial orders, subpoenas, warrants, or other government investigations. Any potentially unlawful activities can also be reported to law enforcement agencies. Other situations where we need to provide your personal information include enforcement or application of our Limited Warranty or protection of rights, property, and safety of other users and ourselves. 

Based on the chosen shipping and delivery mode, some parts of your information may be shared with the respective carrier for delivery purposes in order to perform different functions involved in the process. 

Third-Party Links

Our website may contain links to other services or websites, which we do not support or endorse. If you click such links to other websites and navigate out of our website, you are subject to the privacy policy to the new, third-party website. Such third-party sites contain different privacy provisions, terms and conditions, and other confidentiality provisions that may differ from our privacy policy. We strongly advise you to review the privacy policy or practices of such third-party sites or services. 

Contact Us

If you have additional queries/questions about our privacy policy, please reach out to our Customer Care team at Be assured that we will make our best efforts to address your concerns and queries to resolve the issues in time!